Видео ютуба по тегу First Contact Resolution

4 tips to improve FCR rate in your contact center | Sprinklr
4 tips to improve FCR rate in your contact center | Sprinklr
ICMI Webinar: Achieving 1st Contact Resolution (FCR).
ICMI Webinar: Achieving 1st Contact Resolution (FCR).
How To Boost Agent Productivity And Contact Centre Efficiency
How To Boost Agent Productivity And Contact Centre Efficiency
Is first call resolution still important? #shorts
Is first call resolution still important? #shorts
How to Calculate First Contact Resolution
How to Calculate First Contact Resolution
First Call Resolution - What It Is and How to Measure It Correctly in Your Call Center
First Call Resolution - What It Is and How to Measure It Correctly in Your Call Center
First Call Resolution | SOFT4
First Call Resolution | SOFT4
Lab Ep 6: AI Agents in Customer Support – 1,000+ Complaint Resolutions with GPT-4 | GenAI
Lab Ep 6: AI Agents in Customer Support – 1,000+ Complaint Resolutions with GPT-4 | GenAI
5 Expert Tips to Master First Call Resolution
5 Expert Tips to Master First Call Resolution
Enghouse Webinar: Knowledge is power
Enghouse Webinar: Knowledge is power
First contact resolution in call center Operation KPI
First contact resolution in call center Operation KPI
Best Practices: First Call Resolution & Call Monitoring
Best Practices: First Call Resolution & Call Monitoring
Tropic Thunder First Call Resolution completed
Tropic Thunder First Call Resolution completed
Frictionless outbound journeys - illion the full interview
Frictionless outbound journeys - illion the full interview
What Is First Contact Resolution In Hotel Guest Complaints? - Hospitality Management Mastery
What Is First Contact Resolution In Hotel Guest Complaints? - Hospitality Management Mastery
🎯 First Call Resolution Masters: Discover ACG Contact Centre's Secret to Sky-High NPS! 📈
🎯 First Call Resolution Masters: Discover ACG Contact Centre's Secret to Sky-High NPS! 📈
How to improve Customer Service?? | First Call Resolution | #shorts
How to improve Customer Service?? | First Call Resolution | #shorts
Call center
Call center
First Contact Resolution (FCR) Rate Report for Jira Service Management
First Contact Resolution (FCR) Rate Report for Jira Service Management
Прямой эфир: Как улучшить клиентский опыт, используя показатели Repeat Rate/First Contact Resolution
Прямой эфир: Как улучшить клиентский опыт, используя показатели Repeat Rate/First Contact Resolution
10 Secrets to Boosting First Call Resolution
10 Secrets to Boosting First Call Resolution
Team Call Resolution Effect Nov 5th
Team Call Resolution Effect Nov 5th
IntelliResponse Improves First Call Resolution and Customer Satisfaction at a North American Bank
IntelliResponse Improves First Call Resolution and Customer Satisfaction at a North American Bank
O que é FCR (first call resolution)?
O que é FCR (first call resolution)?
What Is First Call Resolution - Not on New Years Day
What Is First Call Resolution - Not on New Years Day